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西武渋谷店

03-3462-0111(代表)

〒150-8330 東京都渋谷区宇田川町21-1

地図・駐車場

西武渋谷店トップ>お知らせ >Foreign Customer Service

お知らせ

Foreign Customer Service

■B Bld. 1F
We have a person to interpret Chinese and English. We will support your shopping.
  


<STORE INFORMATION>Click here.

【Mon-Sat】10AM-9PM
【Sun.and public holidays】10AM-8PM
A Bld,8F Restaurant mall
【Dining Plaza】11AM-11PM

※The time for the last order varies in each restaurant
 

Info: Seibu Summer Clearance Sale

■Campaign period: Fri,June 30 to Mon,July 10 2017
■All floors=Participating selling spaces


Seibu Summer Clearance Sale is coming!
Receive 1% Club-on Points even for sale products.
※Not applicable on some products.


Summer Clearance Calendars has been uploaded.

Click here for the Chinese Calendar 
[PDF:1795KB]

Welcome to SEIBU SHIBUYA

■All floors=Participating selling spaces

We look forward to your visit with a good selection of famous cosmetics, fashion, accessories, gourmet foods, and famous confection gifts at Building A, and luxury brands, watch/jewelry, Japanese goods which are fun as gifts at Building B.

Welcome to SEIBU SHIBUYA (HP) Click here.

Welcome to SEIBU SHIBUYA (e-books) Click here.

COMPOLUX

■B Bld, 3F=Women's & Men's Wear

This is the section where new imports are uniquely edited, suggesting realistic everyday wears responding to women’s brand-new sense of value.It is the design office “nendo” led by Ooki Satou that served as the designer of the selling space. You will enjoy shopping in the store where a garden is imaged.
*The picture is just sample image.

Men's creator   

■B Bld, 4F= Men's wear


The shop selects Japanese creators brand which was mainly popular at Tokyo collection.
Enjoy the various fashion from street fashion to mode.
It features young students involve service and making the floor as sales staffs.
*The picture is just sample image.

Living Edition

■B Bld, B1F=Living Edition



In one place we have gathered individually unique and top-notch Interior design shops that are in the spotlight, such as the German brand KARE or custom made furniture shop AREA. We also endeavor to match customer's lifestyle by proposing space coordinated through the vision of Japan Creative introducing Japanese traditional arts & craft, among many others. 

A GUIDE TO TAX REFUNDS From October 1,2014

Tax Refund counters

(FOR TOURIST AND NON-RESIDENTS OF JAPAN)

The consumption tax exemption system for foreign tourists will be revised from October 2014, where all items including food products, beverage products, pharmaceuticals, cosmetics, and other consumable goods will be subject to tax exemption, and tax exemption procedures will be available.

Tax Refund counters

 

With the introduction of a new tax exemption scheme, we will charge 1.1% of the price of each tax exempt article as commission, meaning the percentage you receive as a tax refund will be 6.9%.
Thank you for your understanding in advance.

Please take your purchase, receipt and your passport to the Tax Refund Counter on the 7th floor (A Bldg) and 1st floor(B Bldg).
*You can only receive a tax refund on the same day of your purchase.
For more information, please contact the Tax Refund Counter

【7th floor A Bldg】 03(3462)3903
【1st floor B Bldg】 03(3462)3904


Business hours: 10:00AM-9:00PM(Mon-Sat) 10:00-8:00PM(Sun and public holidays)

Items excluded and Unassociated stores:gift certificate,daily use,(including food,beverages,quasi drugs and cosmetics).and specialy shops(including LOFT,MUJIRUSHI RYOUHIN.

Tax Refund counters

  

■ Target Goods
“General Goods”
: Shoes, bags, clothing, watches, jewelries, etc.
 :Over 5,000Yen (excluding tax)
“Consumable Goods”
: Foods, beverages, cosmetics, medicine, etc. (Excludes repair costs, processing costs.)
: Within the range of  5,000Yen to 500,000Yen (excluding tax)
: Goods will be packed according to the method specified by the country. Please do not open until leaving Japan. Tax will be charged if consumed in Japan.
* The purchased amount of general goods and consumable goods can not be added.

■ Target Applicants: Those who have made purchase and do not reside in Japan (representatives may be apply)
■ Application Period: Only on the day of purchase (within business hours)
■ Refund Method: Cash (Japanese Yen)

* For further details, please personally consult a staff.

Shibuya Tobu Hotel      

Hotel Information

The Hotel is 8 minute walk from Shibuya station , 5 minute from Yoyogi Park.
Chinese dishes are available at Chikuen Restaurant.

Celestine Hotel

Hotel Information

Featuring a rooftop garden and lounge, Celestine Hotel is located 15min by JR yamanote-line from Shibuya station. There are Tokyo Tower, Zojoji and many spots to visit around the Hotel.
Our concierge in the first lobby is ready to address the information.

【Special Service】
Stay a night or more, we will offer the admission tickets of World Trade Center Building Observatory. You can enjoy the view of Tokyo Tower and Tokyo SkyTree at a time.

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